Basic: Automated Report

• - Automated Data Reports: Receive scheduled, automated reports generated from your primary data warehouse system, providing a hands-off approach to data analysis.
• - System Health Monitoring: Basic monitoring of your data warehouse system to ensure uptime and report generation.
• - Data Refresh: Regular, automated updates to ensure the most current data is reflected in your reports.
• - Access to Standard Data Models: Utilize pre-built data models suitable for general reporting needs.
• - Self-Service Knowledge Base: Access to a comprehensive library of documentation, tutorials, and FAQs for self-guided problem resolution.
• - Business Hour Support: Customer service and technical support provided during standard business hours, Monday through Friday.

Enhanced Data Integration

Recommended

Includes all Basic Level services, plus:

• - Dual Data Feeds Integration: Integration of up to two external data sources, providing richer insights and more comprehensive reporting.
• - Custom Report Automation: Development of up to two custom automated reporting systems tailored to specific business needs.
• - Data Quality Assurance: Regular checks and balances to maintain the integrity and accuracy of your data.
• - Enhanced System Health Monitoring: More in-depth monitoring of your data systems for performance optimization.
• - Priority Business Hour Support: Expedited customer service and technical support during business hours, ensuring quicker resolution times.

Advanced Full Service IT

Includes all Basic and Enhanced Level services, plus:

• - Multiple Data Feeds Integration: Integration of up to ten external data sources, allowing for extensive cross-functional analysis and reporting.
• - Full Automation Suite: Comprehensive automation of all reporting processes, designed for hands-free operation and real-time data analysis.
• - Advanced Data Models: Development and implementation of complex data models for advanced analytical needs.
• - Data Security Compliance: Ensuring your data warehousing complies with relevant data security standards and regulations.
• - Proactive System Optimization: Ongoing analysis and tuning of your data warehouse for peak performance.
• - 24/7 Support: Round-the-clock customer service and technical support to handle any issues immediately, any day of the week.
• - Dedicated Account Management: A dedicated professional who understands your business and is responsible for managing your service experience and facilitating all support needs.
• - Strategic Data Consulting: Regular consultations with data experts to continually align your data strategy with business goals.